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Call our Customer Support Team at 123-456-7890

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Reach out for inquiries or collaborations.

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FAQs

Find Answers to Common Questions

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What is Your Senior Leads and who is it for?

Your Senior Leads is an all-in-one automation platform built for home care agencies. It automates client lead follow-up, caregiver recruiting, interview scheduling, and—coming soon—AI-powered shift management. It’s designed to work alongside your existing Home Care Management Software like WellSky or MatrixCare, but it can also function as a lightweight CRM if needed.

Do I need to replace my current CRM or home care software to use Your Senior Leads?

No. Your Senior Leads is designed to integrate seamlessly with your current system. It enhances your existing workflows rather than replacing them.

How does Your Senior Leads handle new client inquiries?

When a new lead comes in—whether from your website, referral partners, or lead providers like Caring.com—Your Senior Leads automatically captures their information and sends personalized texts and emails, ensuring no lead goes unanswered.

Can I customize the messages sent to potential clients?

Yes. All automated communications are fully customizable to match your agency’s tone, branding, and follow-up preferences.

How quickly does Your Senior Leads follow up with new leads?

Instantly. The system responds within seconds of receiving the inquiry, dramatically improving your chances of converting prospects into clients.

How does the caregiver screening process work?

Applicants complete a dynamic qualification form based on criteria you set (e.g., age, certifications, driver’s license). Qualified candidates automatically receive interview links; unqualified applicants are politely declined.